Terms of Service

Booking Policy:

Same day readings are not offered. 

What you see on the website [www.motherofmystics.com] and booking app, Acuity, listed as first available is first available.

Payment Policy:

Payment in full is required upon booking. Payment plans are not available.

Cancellations, Rescheduling and Refunds:

Due to the nature of this work, refunds are not available.

Your confirmation email contains a link where you may reschedule on your own at least 24 hours in advance of your appointment time.

If you need to reschedule within 24 hours of your appointment, please email support@motherofmystics.com ASAP and let us know. We totally understand that stuff happens, and will do our best to accommodate your rescheduling needs.

There are no refunds for no-show appointments. No-show clients are responsible for paying the full price of the service booked.  Clients may not book again until the balance is paid.

There is a 10 minute grace period for your appointment. If you are 10 or more minutes late, your appointment is cancelled without refund. You are welcome to rebook at full price. Services that begin late due to client’s tardiness will not extend past the scheduled appointment time. If you are 10 minutes late or more, the appointment will be canceled.  

Please direct all scheduling, refund, booking correspondence to email, not social media DM. support@motherofmystics.com

Disclaimer:

Please note that Kaitlyn is not a licensed healthcare provider. Exorcisms, spiritual clearings, and spiritual consultations are not a replacement for medical care or mental healthcare. Spiritual consultations are not an appropriate space to receive care during active crisis. If you are having a health emergency, please do not book a spiritual consultation, and instead go to your nearest emergency care or urgent care center.

All spiritual readings of any type given in-person or over the phone are meant to be for entertainment purposes only, and in no way constitute legal, financial, medical, psychiatric or other professional or licensed advice. Spiritual services are not a replacement for mental healthcare or medical healthcare. Kaitlyn is not a licensed mental or physical healthcare provider.

Mother of Mystics does not guarantee that we will cover all of your topics and questions during a single session.  Mother of Mystics also does not guarantee that the spirit or entity you are hoping to communicate with during a mediumship session will come through.  The nature of spirit work is that it can be somewhat unpredictable.

Readings are audio recorded and auto-transcribed. Clients receive the audio recording and transcription after their appointment. By booking the session you are consenting to being recorded. If you would prefer to not have your session recorded, please email Kaitlyn and we will be happy to accommodate you.

Mother of Mystics reserves the right to refuse service.